It’s the last day of the Engagement & Retention conference – I can’t believe how fast it’s all flying by! As we all filed back into the main auditorium this morning, we were greeted by a complimentary copy of the new, best-selling business book – TouchPoints: Creating Powerful Leadership Connections in the Smallest of Moments written by our first keynote of the day, Doug Conant, CEO and President of Campbell Soup.
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